1111 bdt FAQ — Withdrawals, Bonuses and Account

At 1111 bdt, withdrawal requests are normally completed within 1 hour. The same timeframe applies to all mobile wallets — bKash, Nagad, Rocket and Upay. If your account is verified and your details are correct, the money arrives quickly. There may be a slight delay during peak hours, but it generally does not take more than one hour.

The minimum withdrawal amount at 1111 bdt is ৳500. This is the same for all payment methods — bKash, Nagad, Rocket and Upay. Withdrawal requests below this amount are not accepted. It is more convenient to let your balance build up and withdraw it all at once.

Yes, the withdrawal service at 1111 bdt runs 24 hours a day, seven days a week. You can make a request at night or early morning, on Fridays and Saturdays, or on public holidays. As long as the mobile wallet system is active, the money is usually sent within 1 hour.

"Pending" means the request is being processed. In most cases it completes automatically within 1 hour. If it takes longer, first check that the wallet number on your account is correct. If the issue still is not resolved, contact the 24/7 live chat — the support team can assist you in Bengali.

To withdraw winnings from a bonus, you must meet the wagering requirement. For example, with the welcome bonus you deposit ৳1,000 and receive a ৳1,200 bonus — the wagering on this bonus is ৳1,200 × 25 = ৳30,000. Once you have placed that amount in bets, the winnings from the bonus become withdrawable. You can track your wagering progress on the account dashboard.

At 1111 bdt, withdrawals through bKash, Nagad, Rocket and Upay all process at the same speed — normally within 1 hour. Using the same wallet you deposited with makes the process smoother. The wallet number must match the number registered on your account.

Open a new account at 1111 bdt and make your first deposit to receive a 120% welcome bonus of up to ৳5,000. Example: deposit ৳1,000 and ৳1,200 in bonus is added, giving you a total balance of ৳2,200. If a bonus code is required in the cashier section, enter it there — if you are unsure, ask via live chat.

A wagering requirement is the total amount you must bet using the bonus funds before you can withdraw. At 1111 bdt, the welcome bonus wagering is 25 times the bonus amount. If you receive a ৳5,000 bonus on a ৳8,400 deposit, the wagering = ৳5,000 × 25 = ৳1,25,000. Once you have placed that total in bets, the requirement is met and winnings can be withdrawn.

Slot games, fishing games and most casino games generally count toward the wagering requirement. However, some games or bet types may be excluded from bonus terms. Read the specific bonus terms and conditions, or ask via live chat — a full list is available on the terms and conditions page.

A bonus can be cancelled after it has been claimed, but doing so will remove the bonus balance and all winnings earned from that bonus. Only the original deposit amount will remain. To cancel a bonus, contact the 1111 bdt support team via live chat. It is best to read the terms carefully before claiming a bonus.

The 1111 bdt weekly reload bonus gives you a 30% bonus on any deposit, up to a maximum of ৳5,000, once per week. The wagering requirement is 20 times the bonus. Example: a ৳2,000 deposit earns a ৳600 bonus, wagering = ৳600 × 20 = ৳12,000. The minimum deposit is ৳500.

Yes, the Friday Cricket Bonus is for the sports section — every Friday you get a 40% bonus on a sports deposit, up to a maximum of ৳6,000. Wagering is 22 times, minimum deposit ৳500. Example: a ৳2,000 deposit earns an ৳800 bonus, wagering = ৳800 × 22 = ৳17,600. This bonus is especially useful on BPL or T20 match days.

At 1111 bdt, a National ID card (NID) is the most commonly used document for identity verification. A passport or birth registration certificate may also be accepted. The photo of the document must be clear, with the name and date of birth legible. If any part of the document is covered or blurry, verification may be delayed.

1111 bdt carries out verification to protect account security and player safety. It confirms that the player is 21 or older and that the account is being used by its rightful owner. Once verified, the withdrawal process runs more smoothly and the account is more secure.

If verification is rejected, you will usually receive an email or notification explaining the reason. Common reasons include poor image quality, unclear information, or an expired document. Take a new, clear photo and resubmit your application. If the problem continues, contact 1111 bdt support via live chat or email.

Yes, this is very important. The name you registered with on your 1111 bdt account must exactly match the name on your bKash, Nagad, Rocket or Upay account. If the names do not match, the withdrawal process may be blocked. Enter the correct name as it appears on your NID when registering.

You can generally start playing after registering. However, full verification may be required for larger withdrawals. 1111 bdt recommends submitting your documents and completing verification right after registration, so there are no delays when you want to withdraw funds later.

To register at 1111 bdt, go to the website and click the Sign Up button. Fill in the form with your name, mobile number, email and password. An OTP will be sent to your mobile number — use it to verify. Once registration is complete, log in and claim your 120% welcome bonus on your first deposit. Note that you must be 21 or older.

First check that your username and password are entered correctly — make sure Caps Lock is off. If you have forgotten your password, use the "Forgot password?" option — an OTP will be sent to your registered mobile number. If the problem persists, you can ask for help in Bengali via the 1111 bdt live chat.

No, each player is allowed only one account at 1111 bdt. If the same person opens multiple accounts, both may be suspended and any bonuses cancelled. If you are having trouble accessing your existing account, contact support rather than opening a new one.

Some information can be updated directly from account settings. Changing sensitive details such as your name or date of birth may require identity verification. Before updating any information, it is best to check with the 1111 bdt support team first, as it is important to keep your details consistent with your mobile wallet.

1111 bdt recommends using a strong password. Generally, a minimum of 8 characters with a mix of uppercase letters, lowercase letters and numbers is good. Avoid using your date of birth or mobile number as a password. Do not share your password with anyone, and change it regularly.

Contact 1111 bdt support to find out why your account was suspended. If the suspension was due to missing verification or a policy violation, you can resolve the issue and request reactivation. If you want to take a break from your account yourself, use the responsible gaming options.